Help & Safety

• Prefer sellers with a verified badge where possible.
• Inspect the item (or clear photos) and confirm details over chat before paying.
• For in-person deals, meet in a public, well-lit place during the day.
• Be cautious of prices that look too good to be true, or requests to move off-platform to pay.

Use in-app chat to ask questions, agree on price, and arrange delivery or pickup. Keeping the conversation on AvenueX gives you a record if anything goes wrong.

Products marked Imported ship from overseas. Expect longer delivery (typically 1–3 weeks), and note that customs duties or taxes may apply on arrival. Delivery times can vary with the shipping method.

If a listing, message or seller seems fraudulent or unsafe, stop the transaction and contact us at support@avenuex.store. Include the seller name, product link and any screenshots so we can help quickly.

For how we handle your data, see our Privacy & Cookie Policy and Terms.